SmarterMail – How to Enable Two Factor Authentication

＊ First, login as domain administrator to enable Two Factor Authentication (2FA)

Login to SmarterMail, goto [Domain Settings] > [General] > [User Options] > [Two-Step Authentication] Enable and Save

After domain admin setting completed, login SmarterMail as individual mailbox user.

Goto [Setting] > [Account] > [Two Step Authentication] > [Enable]

Verification Methods: Authenticator App (You may use your Andorid or iOS device and install Google Authenticator or
 Microsoft Authenticator )
Recovery Email address: in case of problem, you may use this email for recovery

Next

Use your Authenticator App (e.g. Google Authenticator), and scan the QR code
(Note: The code inside Authenticator App will be refreshed regularly)

Then, input the “verification code”, and [Check]

OK.  Done.  You have enabled Two Factor Authentication.

If you need to use IMAP / POP / SMTP (e.g. Windows Mail, Outlook, ThunderBird, iPhone Mail apps, Android Mail apps, etc),
you need a separate Apps password to login.
(Apps password is a 16 digits randomly generated password).

In the following screen, right hand side, click on the [eye]

It will show you the Apps password.  Manually copy it to your program/device (e.g. Windows Mail, Outlook, ThunderBird, iPhone Mail apps, Android Mail apps, etc).  That’s OK.

For example, Window Mail

To reset Apps password, simply click the [eye], and click [circle] to generate a new Apps password.
(Remember to apply the new Apps password for all your devices.)